Frequently Asked Questions
Quick answers about ordering, delivery, payment and exchanges at Glintory.
Do you offer cash on delivery?
Yes. You can pay in cash when your order arrives, anywhere in Pakistan.
Is delivery free?
Yes. Delivery is free on every order, to every city in Pakistan.
How long does delivery take?
Orders in Lahore usually arrive in 1–2 days. Orders to other cities usually arrive in 3–5 working days.
Which cities do you deliver to?
Every city and town in Pakistan, including Lahore, Karachi, Islamabad and Rawalpindi. See Delivery & Cash on Delivery for details.
Can I order on WhatsApp?
Yes. Send us the product name or a screenshot on WhatsApp at +92 303 3862222 and we'll confirm your order.
How do I order on the website?
Choose your item, add it to your cart, enter your name, phone number and address at checkout, and choose cash on delivery.
Can I exchange an item?
Yes. You can exchange an item within 7 days of delivery if it is unused and in its original packaging. We offer exchanges, not cash refunds.
How do I arrange an exchange?
Message us on WhatsApp at +92 303 3862222 or email info@glintory.com within 7 days of delivery, with your order number and the item you want to exchange.
How do I choose the right bag, jewellery or watch?
Our Style Guides cover handbags, bridal and party jewellery, watches, sunglasses and how to care for them.
How can I contact Glintory?
Message us on WhatsApp at +92 303 3862222 or email info@glintory.com.